Privacy Policy

BlueBow Tech is the technology services brand of Bluebow Research & Consultancy Ltd, a company registered in England and Wales.

Company name

Bluebow Research & Consultancy Ltd

Trading name

BlueBow Tech

Registered office

34 Frobisher Way, Greenhithe, Kent, UK

Website

www.bluebowrc.com (opens in a new tab)

For the purposes of UK data protection law, Bluebow Research & Consultancy Ltd is the data controller for personal information collected through this website unless we tell you otherwise.

Depending on how you interact with us, we may collect:

Information you provide to us

This may include:

• your name;
• business or organisation name;
• job title;
• email address;
• telephone number;
• information included in an enquiry or contact form;
• correspondence you send to us;
• information provided when discussing a potential project, partnership or business relationship; and
• CVs or professional information where you contact us about employment or associate opportunities.

Please avoid sending sensitive or confidential information through our website unless it is necessary and we have specifically requested it.

Information collected automatically

When you visit our website, we may collect technical information such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages visited;
• time spent on pages;
• referring website;
• approximate geographic location derived from an IP address; and
• website interaction and performance information.

Some of this information may be collected using cookies or similar technologies.

We may use personal information to:

• respond to enquiries;
• provide information about our services;
• discuss potential projects or engagements;
• prepare proposals or quotations;
• manage prospective and existing client relationships;
• communicate with suppliers, partners and professional contacts;
• assess recruitment, associate or partnership enquiries;
• operate, maintain and secure our website;
• understand how visitors use our website;
• improve our website, services and customer experience;
• detect or prevent fraud, misuse and cybersecurity threats;
• maintain appropriate business and legal records; and
• comply with our legal and regulatory obligations.

We will not sell your personal information.

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Legitimate interests — where processing is reasonably necessary to operate and develop our business, respond to business enquiries, maintain relationships, protect our systems or improve our services, provided those interests are not overridden by your rights.

Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legal obligation — where we must process information to comply with applicable laws, regulations or other legal requirements.

Consent — where you have specifically agreed to particular processing, including certain marketing communications or non-essential cookies where applicable.

Where we rely on consent, you may withdraw it at any time.

If you contact BlueBow Tech through our website, email or another communication channel, we will use the information you provide primarily to deal with your enquiry and any resulting business relationship.

We may retain business correspondence where reasonably necessary for record keeping, contract management, legal compliance or the establishment or defence of legal claims.

Submitting an enquiry does not create a client, supplier, partnership or contractual relationship with BlueBow Tech.

Where permitted by law, we may contact existing business contacts about BlueBow Tech services, insights or opportunities that we reasonably believe may be relevant to them.

Where consent is required, we will obtain it before sending marketing communications.

You can opt out of marketing communications at any time by following the unsubscribe mechanism provided or contacting us directly.

Service-related or contractual communications are not marketing communications and may continue where necessary.

Our website may use cookies and similar technologies to:

• operate essential website functionality;
• maintain website security;
• remember user preferences;
• understand website performance; and
• measure how visitors interact with our website.

Where required, non-essential cookies will only be activated after you have given your consent.

You can change your cookie preferences using our cookie controls.

Further information is available in our Cookie Policy.

We may share personal information where reasonably necessary with trusted organisations that support our business, such as:

• website hosting providers;
• cloud infrastructure providers;
• IT and cybersecurity providers;
• website analytics providers;
• CRM and business communication providers;
• professional advisers including lawyers and accountants;
• consultants, associates and delivery partners where appropriate;
• regulators, public authorities or law enforcement bodies where legally required; and
• prospective purchasers, investors or advisers in connection with a genuine corporate transaction.

Where third parties process personal information on our behalf, we require appropriate contractual and security protections.

We do not sell personal information to third parties.

Some of the technology providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate measures to ensure it receives a level of protection consistent with applicable UK data protection law. This may include using recognised adequacy arrangements or approved contractual safeguards.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual and regulatory requirements.

Retention periods depend on the type of information and our relationship with you.

For example:

• general enquiries may normally be retained for up to 24 months after the last meaningful interaction;
• unsuccessful recruitment or associate applications may normally be retained for up to 12 months, unless a different period has been agreed;
• client, supplier and contractual records may be retained for up to six years after the end of the relevant relationship where required for contractual, tax, legal or record-keeping purposes; and
• cookie and analytics information is retained in accordance with the relevant technology provider's settings and our Cookie Policy.

We may delete or anonymise information earlier where it is no longer required.

We use appropriate technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

These measures may include access controls, authentication, encryption, secure cloud infrastructure, system monitoring and cybersecurity controls appropriate to the nature of the information being processed.

No internet-based service can, however, guarantee absolute security.

Depending on the circumstances, UK data protection law may give you rights including the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• request restriction of processing;
• object to certain processing;
• request transfer of information in certain circumstances;
• withdraw consent where processing is based on consent; and
• complain about how your information has been handled.

Some rights are subject to legal exemptions and may not apply in every situation.

To exercise your rights, contact:

Email

admin@bluebowrc.com

Address

34 Frobisher Way, Greenhithe, Kent, UK

We may need to verify your identity before acting on a request.

If you have concerns about how we use your personal information, please contact us first so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information about making a complaint is available at ico.org.uk (opens in a new tab).

Our website may contain links to websites operated by third parties.

BlueBow Tech does not control those websites and is not responsible for their privacy practices. You should review the privacy information provided by the relevant third party before providing personal information.

Our website and services are intended for businesses and professional users and are not directed at children.

We do not knowingly use the website to collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.

The latest version will be published on this page and identified by the "Last updated" date above.

Questions about this Privacy Policy or our handling of personal information should be sent to: